Features

Reviews & Emails

Enhance customer engagement with the Reviews & Emails feature. Request reviews directly from customers and follow up with personalized email communications.
Address feedback swiftly within your system to protect your online reputation and build lasting customer relationships

Feedback & Follow-Ups

Turn every wash into an opportunity for insight and improvement with our Reviews & Emails feature. Immediately after service completion, the system can trigger a branded email requesting feedback, complete with customisable templates and follow-up sequences. Responses feed into a consolidated dashboard where ratings and comments are analysed for trends—pinpointing recurring issues or standout performances. You can segment feedback by location, programme or customer type, then export reports for team training or marketing. By closing the loop between service delivery and customer sentiment, you drive higher satisfaction scores, foster loyalty and encourage repeat visits.

The future
of truckwash

Nuvix is poised to lead the future of truckwash management with truckwash software. Through continuous innovation and the integration of advanced features like our truckwash POS system and mobile truckwash software, we’re transforming the truckwash industry for greater efficiency and profitability. Join us as we set new standards in digital truckwash management.

Our story

In 2016, entrepreneurs Lars Heyndijk and Jeffrey Broere joined forces to provide solutions to the challenges faced by truckwash owners. The result of their collaboration became HB Truckwash Maasvlakte & HB Truckwash Software, an innovative system now available to businesses like yours. The system has been extensively tested and developed for more than four years in their own truckwash, which grew into the fastest growing and largest truckwash in Europe. It is designed by truckwash owners, for truckwash owners and therefore offers unique insights and solutions for the industry.

Since successfully implementing the software in their own truckwash, Lars and Jeffrey have opened a second location in 2021. This location runs entirely on the Nuvix Truckwash Software. Their mission is to help logistics service providers around the world with their innovative software and support them in lowering their operational costs and reducing their carbon footprint.

Our Blogs

August 25, 2026

Truck Wash Fleet Integration: What Large Customers Actually Ask For

Fleets rarely want a login to your system. What they actually ask for, the identifier problem behind it, and when

August 22, 2026

Moving a Truck Wash Off Spreadsheets: A Migration That Works

Spreadsheets work longer than vendors admit. The four signals that yours has stopped, what to move first, and why dual

August 20, 2026